2024 Client Testimonial: BEA brought to us a powerful methodology for attacking complex problems. This moved us from reacting to individual problems to assimilating many problems quickly and identifying common threads and causality. It allowed us to differentiate between the symptomatic and the systemic. Our improvement efforts on behalf of the industry have consequently turned much more toward addressing the root causes of systemic problems and to innovation that will have ripple effects right across our industry. This thinking and methodology now pervades all our transformation work and has already led BRANZ into new areas. It has given us the courage and the confidence to pioneer industry good digital solutions that would have proved very difficult to have tackled by any other means. The digital QA inspection solution we have developed through this process is still in its implementation infancy but is in use in major building company franchises and with the country’s largest Building Consent Authorities. It (Artisan) has demonstrated that 100% productivity gains are possible for building inspectors. It has massively reduced inspection wait times and has provided significant efficiencies for builders and in some cases raised the standards of their builds. It has reduced inspector road travel by tens of thousands of kilometers with the corresponding carbon footprint reduction. The effort has enhanced our reputation and contributed to our Brand - CEO BRANZ