Business Problem Solving - Problem Definition - Solutioning

Invariably, successful continuous improvement programs have an overarching philosophy and a set of tools to bring about improvement. That philosophy permeates and defines the organisation's culture and becomes part of the DNA of everyone who works there.

 

This improvement genome manifests in processes and systems that enable the process and fuel the desire to find and focus on areas for improvement and lock those improvements into 'the way we work.' 

The classic ISO diagram always depicts using a continuous improvement methodology to roll the wheel up the slope of improvement and a ‘chock’ of process embedding and standardisation to prevent it rolling back down the hill.  There is no substitute for going the right way about doing the right work.
 
In this latest update to this transformation guide, implementation is emphasised and the power of viewing, diagnosing, solutioning and implementing improvement using the 5 lenses; data, system, knowhow, people and process is revealed. This understanding is key to ensuring transformation success; digital or any other kind. 5 Lens CI® thinking will ensure that you design, plan and execute transformations that work.
 A great result comes from an excellent approach, holistically and comprehensively deployed. 

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